Heritage Bathrooms is a brand synonymous with iconic products, and an uncompromising commitment to quality and service. Our beautiful range features traditional bathroom suites including Dorchester, Granley and Victoria which grace thousands of bathrooms across the UK with their elegant period style. More classic bathroom styles include the sophisticated Blenheim suite which would sit beautifully in either a traditional or contemporary bathroom setting while our recently launched Wynwood showcases magnificent art deco bathroom styling.
Services
Our Hero retailers have the best selection of Heritage products on display allowing you to 'touch and feel' the product before you choose to purchase. They offer great service, bathroom design tools and in most cases will be able to recommend a fitter too. If there isn't a Hero retailer in your area, you can still see a great selection - although probably not all - of our ranges on display at the following outlets. You can also order anything you see online or in the Heritage brochure at these outlets.
Baths are the centrepiece of the bathroom. Browse our range of cast iron, acrylic and striking metallic effect baths to discover the perfect bath for your individual style. Whether you choose a romantic roll top, or decide to express yourself by painting one of our cast iron baths in a colour of your choice, you can rest assured a Heritage bath is manufactured to the highest standards and comes with a lifetime guarantee.
Complete your bathroom with a luxury toilet seat, with either a Soft Close or Standard hinge, available in a variety of colours. Our Soft Close toilet seats are available in a range of on-trend colours with a Soft Close hinge in a classic Chrome finish. All of our toilet seats available in a range of colours with a Standard hinge in Vintage Gold. All of our toilet seats available in a range of colours with a Standard hinge in Rose Gold.
From sleek classic styles, to traditional period designs there's a style of tap to suite your taste. Our range is made from high quality brass and designed to sit beautifully with our range of stylish suites and statement baths. Our beautifully designed bathroom basin taps will complement your traditional bathroom suite.
Reviews (7)
Dave Smithson
Apr 15, 2022
We have had the same problems - 1 seat (upstairs bathroom) we had, the hinges pulled out of the seat itself - replaced under warranty, , the other (downstairs utility) the hinges actually broke through. It is the design - no supports onto the pan at the back of the seat, just at the front, so all of the weight rests on the hinges. 2nd seat having a fight to get replaced as 6 weeks out of warranty. 96 on the internet to replace. Also, when we installed the upstairs bathroom the wall cabinet broke after a few weeks, they sent a replacement which had obviously had a fork lift truck fork through it - the outside packaging was holed & one door broken & the mirror was in pieces. Was eventually replaced. Customer service is pleasant enough, but very limited satisfaction.
Evey Jackson
Jan 29, 2021
David Teasdale
Nov 27, 2019
Very POOR Quality Product The hinges on our Oak Soft Close toilet seat have also sheared which according to all the reviews is a common fault with this Heritage/Bristan product. Upon contacting Heritage Customer Services, I was informed that Heritage/Bristan limit the guarantee for these items to ONLY two years which I assume must show that Heritage/Bristan level of confidence in the quality and durability of their product! Unfortunately, our hinges have lasted slightly older than the guarantee period but these products should last "forever" if used sensibly.
At first sight, the hinges and seat look athletically pleasing but in reality, they are cheap castings with a very cheap chrome plating that shows signs of pitting and corrosion. There must be something fundamentally wrong with either Heritage/Bristans's design or manufacture of this product and it is NOT what customers expect from a company whose website claims: "As well as enduring style, Heritage offers long-lasting, well-built products which stand the test of time". Trying to contact Heritage/Bristan at the moment is a nightmare and all of the Senior people within the organisation that really need to be contacted hide behind the Customer Support brick wall which is virtually impenetrable. Looks good, should be good quality because it's very expensive but in reality it is not fit for purpose and poor value for money.
At first sight, the hinges and seat look athletically pleasing but in reality, they are cheap castings with a very cheap chrome plating that shows signs of pitting and corrosion. There must be something fundamentally wrong with either Heritage/Bristans's design or manufacture of this product and it is NOT what customers expect from a company whose website claims: "As well as enduring style, Heritage offers long-lasting, well-built products which stand the test of time". Trying to contact Heritage/Bristan at the moment is a nightmare and all of the Senior people within the organisation that really need to be contacted hide behind the Customer Support brick wall which is virtually impenetrable. Looks good, should be good quality because it's very expensive but in reality it is not fit for purpose and poor value for money.
Chris Sanders
Jan 21, 2019
Looks nice but dreadful quality. We bought a suite from them but within 2 years just about all of it looks worse for wear. On our third toilet seat and that's now failed for a different reason to the others. Either they split on the seams, the cheap wood can't hold the screws or the hinges break. Shower head has corroded too. Customer service do all they can not to replace items and don't value the quality of the brand enough to recognise faults. Only provide warranty from original purchase date and when multiple failures happen, they wash their hands of you.
Odd Bod
Dec 19, 2018
I recently bought the Heritage Avenbury Shower which I got online and was really impressed when it arrived. It's solid and seems like it's going to be really durable. It looks super too and is a great focal point. My only negative comment relates to the instructions - they cover the valve but not the other parts. Customer Service staff were really helpful when I called though.
Joanna Goodchild
Jun 24, 2018
Really disappointing. Bad quality, toilet seat hinges break constantly because design is faulty. Wood starting to bubble and crack, these are about a year old. Rubbish customer service as well. Just not interested in being helpful and admitting there's a problem. Cost a fortune as well, much more expensive than other companies. Sold as top of the range by places like City Plumbing and don't live up to this at all. Don't buy them.
Sharkzy
Jun 10, 2018
