Matki Shower Enclosures, Wet Room Panels and Shower Trays are covered by a 10-year guarantee against parts failure, with the initial two-year period also having labour cost cover. Gold-plated parts and Matki Glass Guard are guaranteed for the initial two-year period only. Matki Elixir thermostatic Shower Mixers and accessories and Matki Fastflow shower wastes are guaranteed for five years.The perfect foundation for any showering space! Our stunning Slate Shower Floor, made in Cornwall, is moulded from a real piece of slate to recreate the rocks natural characteristics.
Services
Olly and Rowan bought a run-down house near Cambridge with the dream of refurbishing it into a home they loved. Charlotte owns a beautiful plant shop in Cheltenham and knows exactly what kind of houseplants love to live in your. You just need to stand on our Preference shower flooring to feel that it's different from the rest.
We know that bathrooms can be different shapes and sizes. That's why so many of our products can be made just for you. Colin is in the team that creates our bespoke showers. He says: "Our fitters measure the area, our designers make it beautiful, then I cut, shape and finish the products to fit the bathroom perfectly."
Please enter a Matki product code to access installation instructions, data sheets and drawings. For residential and commercial projects, Matki is a reliable supplier with an excellent reputation. Please make an enquiry here to start the conversation with one of our representatives. If you need more information about a product, let the Matki Design Team know and we will contact you with the details required. Fit the shower to your design with the highly versatile EauZone system. Explore frame types, fittings, glass finishes and more.
We respect your privacy. The data you provide will not be retained once your literature has been sent out unless you have consented to receive additional information. All data is stored in the UK and will not be passed on to any third parties. Please contact Matki at helpline@matki.co.uk or call 01454 322 888 to withdraw or amend provided data.
Reviews (9)
Peter Forsyth
Nov 07, 2020
Ezekiel Blackiron
Mar 19, 2020
Richard Whiteside
Mar 08, 2020
What a fantastic company! The Matki shower enclosure was installed by the previous house owners about 8 years ago. The top rail started to show some wear and the bottom guides had seized up. I phoned up Matki and told them that I had no paperwork for a guarentee but could they recommend a fitter to replace the worn parts. They checked the postcode and said that no guarentee had been registered and it was not transferable anyway. However they said they would send their own fitter out and replace all worn parts free of charge. It was all done within 4 working days. I would recommend them to anyone.
Rachael P.
Nov 13, 2019
Offensive staff. Awful service. Never ever again. I suggest you do NOT spend money with this company! I am disgusted at the arrogance and general lack of common courtesy received by customer service staff. We have now had three showers from the Eauzone range. The first was a screen and shower in our old house on Long Leys Road in Lincoln (this is for Matki reference so they know this is a genuine review. ) We didn't have any problems with this however we moved a short time after installation.
The other 2 we bought for our new house. Had I known about the service I would not have bought two, in such quick succession. The first broke - it started to leak - and my plumber contacted them directly as they were very reluctant to even come and see the issue. Eventually they did repair the shower which at the time was less than 2 years old. The the second one broke in the exact same way.
We live in a hard water area and this does have an effect on the longevity of appliances. However my issue is not with the hardware it's self. My issue is with the offensive tone and aggressive manner of the staff that I have dealt with. These products cost twice as much as the standard off-the-peg shower hardware. As such, you expect it to last a lot longer.
And when things go wrong you expect kindness, courtesy and understanding. Staff more than insinuated, if it had broken the same as the other shower it must be something that we are doing with it. Let me add I have one child who doesn't use the shower, she baths. They literally said I was clearly miss using it. How rude. After much to-ing and fro-ing I finally emailed my Receipt to Matki.
They didn't even have the courtesy to reply to say they had received it and that the part was being despatched. I just received it in the post. No letter attached to apologise for the inconvenience let alone the additional cost I am now incurring for my plumber to re-install the part on my second broken shower. I work with customers. I want them to feel valued.
You have done the exact opposite and made me feel completely and utterly worthless. What a horrible, horrible company. We are building a new property and we will never ever buy from Matki again. Annoyingly I already recommended them to a friend who has i stalled one shower. She won't be using them for her second. In addition the responses to the previous bad review was completely unrepentant. This shows them in their true light.
The other 2 we bought for our new house. Had I known about the service I would not have bought two, in such quick succession. The first broke - it started to leak - and my plumber contacted them directly as they were very reluctant to even come and see the issue. Eventually they did repair the shower which at the time was less than 2 years old. The the second one broke in the exact same way.
We live in a hard water area and this does have an effect on the longevity of appliances. However my issue is not with the hardware it's self. My issue is with the offensive tone and aggressive manner of the staff that I have dealt with. These products cost twice as much as the standard off-the-peg shower hardware. As such, you expect it to last a lot longer.
And when things go wrong you expect kindness, courtesy and understanding. Staff more than insinuated, if it had broken the same as the other shower it must be something that we are doing with it. Let me add I have one child who doesn't use the shower, she baths. They literally said I was clearly miss using it. How rude. After much to-ing and fro-ing I finally emailed my Receipt to Matki.
They didn't even have the courtesy to reply to say they had received it and that the part was being despatched. I just received it in the post. No letter attached to apologise for the inconvenience let alone the additional cost I am now incurring for my plumber to re-install the part on my second broken shower. I work with customers. I want them to feel valued.
You have done the exact opposite and made me feel completely and utterly worthless. What a horrible, horrible company. We are building a new property and we will never ever buy from Matki again. Annoyingly I already recommended them to a friend who has i stalled one shower. She won't be using them for her second. In addition the responses to the previous bad review was completely unrepentant. This shows them in their true light.
Ben White
Nov 12, 2019
Stewart Flatman
Dec 24, 2018
Cate Pearson
May 01, 2018
Yaniv Hinits
Feb 06, 2018
Alister Cross
Jan 18, 2018
Unable to purchase a standard tray because of waste limitations so my supplier from builders merchants worked with matki i shortened my tray size to suit what they could offer (standard) this took some deliberation it was meant to be fixed on the corner it arrived as two separate panels with two fixing bars seems Matki want to customise everything where it was stored for so long did not try to return so have ended up customising bars for support lucky i have a understanding customer Matki not for me however i do like there stuff having fitted the whole bathroom with there taps but they have issues with there reps. A C Building services thought i would add the company that orderd my enclosure or two separate panels in this case. will try to avoid Matki orders at all costs
